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Privacy Policy

Last updated: 25.12.2025

1. Who We Are

Stavanger Adventure is operated by:

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Haaland Hiking (ENK)
Organization number: NO 832 127 922
Location: Stavanger, Norway
Email: stavangeradventure@gmail.com

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This Privacy Policy explains how we collect, use and protect personal data in accordance with the EU General Data Protection Regulation (GDPR).

2. What Personal Data We Collect

We may collect the following personal data:

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  • Name

  • Email address

  • Phone number / WhatsApp contact

  • Booking details (tour type, date, number of participants)

  • Fitness level and age-related information when relevant for safety

  • Messages and enquiries sent via website forms, email or messaging services

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We only collect personal data that is necessary to operate safely and provide guided outdoor experiences.

3. How We Use Your Personal Data

Personal data is used for the following purposes:

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  • Responding to enquiries and managing bookings

  • Planning and conducting tours safely

  • Communicating before, during and after activities

  • Fulfilling legal and accounting obligations

  • Improving our services and website functionality

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We do not sell or rent personal data to third parties.

4. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

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  • Your consent

  • Performance of a contract (your booking)

  • Compliance with legal obligations

  • Legitimate interests related to safety, communication and operations

5. Sharing of Personal Data

Personal data may be shared only when necessary with:

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  • Website and booking platforms (e.g. Wix)

  • Analytics services (e.g. Google Analytics)

  • Communication services (email, phone, WhatsApp)

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All service providers are required to comply with GDPR or equivalent data protection standards.

6. Transfers Outside the EU/EEA

Some third-party services we use (such as Google and Meta/WhatsApp) may process data outside the EU/EEA.

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In such cases, data is transferred using approved safeguards, including Standard Contractual Clauses (SCCs) or equivalent mechanisms in accordance with GDPR.

7. Data Storage and Retention

Personal data is stored only for as long as required by law or as necessary to fulfil the purpose for which it was collected.

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You may request deletion of your data at any time, unless we are legally required to retain it.

8. Your Rights

Under GDPR, you have the right to:

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  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request data portability

  • Lodge a complaint with a data protection authority

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To exercise your rights, contact: 📧 stavangeradventure@gmail.com

You may also lodge a complaint with the Norwegian Data Protection Authority: Datatilsynet – www.datatilsynet.no

9. Cookies and Analytics

Our website may use cookies and similar technologies for basic functionality and anonymous analytics.

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You can manage or disable cookies through your browser settings.

10. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or significant effects on individuals.

11. Changes to This Policy

This Privacy Policy may be updated when required.
The most recent version will always be available on our website.

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